Jim Fulker
PDFPDF resumehello@fulker.com·linkedin.com/in/jimfulker
Product Design Leader · 15+ Years Building Teams and Zero to One Products
Systems-driven product designer with 15+ years building complex, information-dense products for enterprise users. Track record of owning greenfield initiatives end-to-end (research, definition, prototyping, and shipping) across AI platforms, security infrastructure, and B2B SaaS. Deep experience with AI-assisted design, design systems, and workflow automation. Comfortable in ambiguity, skilled at building organizational alignment, and focused on raising the quality bar across large-scale products.
Professional Experience
Outshift by Cisco — San Jose, CA
Leader, User Experience Design
2020 – 2024
Led product design for Cisco's emerging tech incubation group, owning end-to-end design across a portfolio of enterprise AI, cloud-native security, and Web3 products from zero to one.
- ·Defined UX strategy and design system governance across multiple concurrent incubation products, establishing patterns for information-dense, developer-facing interfaces
- ·Drove onboarding and first-time user experience for Motific, an enterprise AI assistant, advocating for structured interfaces over chat-only experiences — validated through user research, adopted by engineering, and used to mentor designers on AI product strategy
- ·Led growth design in collaboration with data science and PM, establishing an experimentation framework that improved day-one activation 35% across the GenAI tool portfolio
- ·Built and managed team of 12 designers across global teams, establishing hiring, onboarding, and cross-functional collaboration model with product and engineering leadership
Mojio — Campbell, CA
Principal Product Designer
2018 – 2020
Product design lead for a connected car platform, owning design strategy and execution for consumer-facing applications while establishing design systems and processes for a scaling team.
- ·Established design system architecture and version control methodology, achieving 100% team adoption within 2 months across 5 designers and multiple customer implementations
- ·Drove product strategy for T-Mobile pet tracker integration, conducting market research and executive presentations that resulted in a new revenue stream and partnership expansion
- ·Invented and patented computer vision tire-wear scanner, collaborating with engineering to define product differentiation strategy from concept through production
iControl Networks — Redwood City, CA
Acquired by Alarm.com & Comcast in 2017
Director of User Experience
2007 – 2018
Founding product designer for a smart home security platform that scaled to 2M+ homes, powering ADT Pulse, Xfinity Smart Home, and other major connected home products.
- ·Drove multiple zero-to-one product initiatives from concept to launch, including patented HomeView UI, connected thermostat, and installer tools
- ·Defined UX vision across the entire smart home ecosystem, partnering with engineering and product leadership on design strategy spanning embedded systems, mobile, web, and installer experience
- ·Established user research practice including an in-house research lab, driving evidence-based decisions through field studies, usability testing, and installer ride-alongs, reducing installation time 75%
Good Technology — Santa Clara, CA
Acquired by Motorola in 2007
Senior User Interface Designer
2005 – 2007
Senior designer on enterprise mobile messaging platform.
- ·Designed, named and launched Motoblur social media phone
- ·Designed and patented secure calendaring app for mobile devices
NVIDIA Corporation — Santa Clara, CA
Senior User Interface Designer
2003 – 2005
Founding design hire who established UX practice for NVIDIA's home media software organization.
- ·Established in-house research lab and design guidelines supporting NVIDIA's expansion into home media products
- ·Led UI design strategy for DVR and home media applications across mobile and desktop platforms, collaborating with product management on go-to-market strategy that drove NVIDIA's revenue diversification beyond graphics hardware
Education
The Ohio State University — Columbus, OH
Bachelor of Arts, Major: Economics; Coursework in Industrial Design
Toolkit
Design
Claude Design · Figma · Figma Make · Stitch · Dessn.ai
Build
Claude Code · Lovable · v0 · Cursor · Antigravity · Framer
Research
Maze · Dovetail
Patents
Computer System with Tire Wear Measurement Mechanism — Mojio
Meeting Integration for a Messaging Application — Good Technology
Automation System User Interface — iControl
Control System User Interface — iControl
Cross-Client Sensor User Interface in an Integrated Security Network — iControl
Networked Touchscreen with Integrated Interfaces — iControl