Jim Fulker

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hello@fulker.com·linkedin.com/in/jimfulker

Product Design Leader · 15+ Years Building Teams and Zero to One Products

Systems-driven product designer with 15+ years building complex, information-dense products for enterprise users. Track record of owning greenfield initiatives end-to-end (research, definition, prototyping, and shipping) across AI platforms, security infrastructure, and B2B SaaS. Deep experience with AI-assisted design, design systems, and workflow automation. Comfortable in ambiguity, skilled at building organizational alignment, and focused on raising the quality bar across large-scale products.

Professional Experience

Outshift by Cisco San Jose, CA

Leader, User Experience Design

2020 – 2024

Led product design for Cisco's emerging tech incubation group, owning end-to-end design across a portfolio of enterprise AI, cloud-native security, and Web3 products from zero to one.

  • ·Defined UX strategy and design system governance across multiple concurrent incubation products, establishing patterns for information-dense, developer-facing interfaces
  • ·Drove onboarding and first-time user experience for Motific, an enterprise AI assistant, advocating for structured interfaces over chat-only experiences — validated through user research, adopted by engineering, and used to mentor designers on AI product strategy
  • ·Led growth design in collaboration with data science and PM, establishing an experimentation framework that improved day-one activation 35% across the GenAI tool portfolio
  • ·Built and managed team of 12 designers across global teams, establishing hiring, onboarding, and cross-functional collaboration model with product and engineering leadership

Mojio Campbell, CA

Principal Product Designer

2018 – 2020

Product design lead for a connected car platform, owning design strategy and execution for consumer-facing applications while establishing design systems and processes for a scaling team.

  • ·Established design system architecture and version control methodology, achieving 100% team adoption within 2 months across 5 designers and multiple customer implementations
  • ·Drove product strategy for T-Mobile pet tracker integration, conducting market research and executive presentations that resulted in a new revenue stream and partnership expansion
  • ·Invented and patented computer vision tire-wear scanner, collaborating with engineering to define product differentiation strategy from concept through production

iControl Networks Redwood City, CA

Acquired by Alarm.com & Comcast in 2017

Director of User Experience

2007 – 2018

Founding product designer for a smart home security platform that scaled to 2M+ homes, powering ADT Pulse, Xfinity Smart Home, and other major connected home products.

  • ·Drove multiple zero-to-one product initiatives from concept to launch, including patented HomeView UI, connected thermostat, and installer tools
  • ·Defined UX vision across the entire smart home ecosystem, partnering with engineering and product leadership on design strategy spanning embedded systems, mobile, web, and installer experience
  • ·Established user research practice including an in-house research lab, driving evidence-based decisions through field studies, usability testing, and installer ride-alongs, reducing installation time 75%
  • ·Built and mentored a design team of 12 across UX, research, and visual design, establishing design review rituals and quality standards adopted across mobile, web, and embedded product lines

Good Technology Santa Clara, CA

Acquired by Motorola in 2007

Senior User Interface Designer

2005 – 2007

Senior designer on enterprise mobile messaging platform.

  • ·Designed, named and launched Motoblur social media phone
  • ·Designed and patented secure calendaring app for mobile devices

NVIDIA Corporation Santa Clara, CA

Senior User Interface Designer

2003 – 2005

Founding design hire who established UX practice for NVIDIA's home media software organization.

  • ·Established in-house research lab and design guidelines supporting NVIDIA's expansion into home media products
  • ·Led UI design strategy for DVR and home media applications across mobile and desktop platforms, collaborating with product management on go-to-market strategy that drove NVIDIA's revenue diversification beyond graphics hardware

Education

The Ohio State University Columbus, OH

Bachelor of Arts, Major: Economics; Coursework in Industrial Design

Toolkit

Design

Claude Design · Figma · Figma Make · Google Stitch

Build

Claude Code + Cursor · Lovable · Vercel V0 · Framer · Storybook

Collaborate

Miro · Jira & Atlassian Suite

Research

Maze · Dovetail

Methods

User Research · Interaction Design · Wireframing · Prototyping · Usability Testing · Design Systems · Information Architecture

Patents

US11465453B2

Computer System with Tire Wear Measurement MechanismMojio

US9258405B1

Meeting Integration for a Messaging ApplicationGood Technology

US11816323B2

Automation System User InterfaceiControl

US12003387B2

Control System User InterfaceiControl

US10062245B2

Cross-Client Sensor User Interface in an Integrated Security NetworkiControl

US9047753B2

Networked Touchscreen with Integrated InterfacesiControl